Healthy Workforce Institute by Dr. Renee Thompson

“We have to stop treating abuse as part of the job.” – Dr. Jeff Doucette.

That one line hit me hard during an episode of my Coffee Break Podcast conversation with Dr. Jeff Doucette, Chief Nursing Officer at Press Ganey.

Bullying and incivility have become so normalized in healthcare that many leaders don’t even realize how deeply it’s affecting their teams…and their patients. The truth is, every time we ignore disruptive behavior, we’re silently saying it’s okay.

But it’s not okay.

And as leaders, we have the power – and the responsibility — to change it.

In this month’s blog article, I share key takeaways from my conversation with Dr. Doucette, including what the latest data reveals and five simple strategies leaders can start using right now to create safer, more respectful workplaces.

 

If you’re ready to move beyond “zero tolerance” statements and take real action, this one’s for you.

Read the full article and listen to the episode here:

• Blog: Bullying in Healthcare: How Nurse Leaders Can Prevent Violence and Incivility
• Podcast: EP 102: Leading with Data – Tackling Workplace Violence and Building Engaged Leaders

Creating a culture where bullying and incivility are no longer tolerated doesn’t happen overnight – but it does start with you. If you’re serious about leading lasting change, grab a copy of my newly revised book and #1 Amazon Best Seller, Enough! Eradicate Bullying & Incivility in Healthcare: Strategies for Front Line Leaders. It’s a practical, step-by-step guide to help you stop disruptive behaviors and build the professional, respectful workplace your team deserves.

Let’s work together to make healthcare a place where every healthcare professional feels safe, supported, and proud to practice.

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